This course, produced in 2017, covers the patient bill of rights which are used for accreditation by the Joint Commission on Healthcare Accreditation and are required by the Centers for Medicare and Medicaid.

Training Points:

Courtesy, compassion, dignity and respect
Personal representatives
The right to self determination
Informed consent
Advanced directives
Unintended outcomes and mistakes
Pain management
Medical records
Personal safety
Right to quality care
Right to emergency care
Right to a detailed explanation of costs
Complaint procedures
Patient responsibilities
And more

Duration: 20 Minutes