This video-based course, made specifically for retail managers and supervisors, covers recruiting, interviewing and hiring retail employees. Set in a variety of retail environments, this course will take your managers through the entire hiring process start to finish. This program is one of only a few retail specific courses on the market.

The course covers:
Evaluating the application
Creating an environment conducive to interviewing
The legal challenges of interviewing
How to discuss benefits
Questions to avoid
Following equal employment opportunity laws
Starting the interview
Open-ended questions
2-step probe
Echo statements
Hypothetical questions
Closing the interview
Reference checks
Evaluating the applicant
Making the job offer

This course includes a video and an employee quiz.

Duration: 24 Minutes