6 DigitalChalk Features and Their Best Practices

In case you haven’t heard this already, DigitalChalk has a rich set of features and benefits. And the best part is that list is constantly growing and evolving.

As part of our recent DigitalChalk User Conference, Chief Technology Officer Troy Tolle sat down with Vice President of Continuing Education Solutions Brett Trainor and Support Specialist Varinia Garay to provide an overview of some of the key DigitalChalk features and their best practices. If you’re not using these, now is a good time to get up to speed.

1. Events and Spaces

One of the things that has changed since COVID-19 is the push to online learning. But just as quickly as everyone made accommodations for that, we’ve now noticed a move to a blended model of live and online learning. DigitalChalk is built for this, allowing users to schedule events in certain spaces to record live training. This includes the ability to reserve rooms and put meetings on a recurring schedule (examples: lunch and learns). All learners have to do is register directly through DigitalChalk, and then the admin acts as the facilitator.

2. Advanced Reporting

A key piece of information we learned from listening to our client base is that LMS admins require effective reporting. DigitalChalk has always had a robust and rich reporting system, but it continues to evolve over time. We’re now offering more advanced reporting than ever before. And you don’t need to export lengthy files. All you need is DigitalChalk, which also helps you sort the data. 

3. Tests and Surveys

A robust system loaded with impactful tests and surveys is critical to continuing education organizations and corporate learners everywhere. Since the inception of DigitalChalk, we’ve answered that bell by delivering over 113 million testing questions. Moving forward, we’re restructuring tests to make things more efficient and build upon what is already there. This includes fill-in-the-blank essays, scales and ratings, and improved reporting and data to help administrators know what questions within each test are tripping up most users. We’re also adding the ability to manually grade your tests and other functionality changes that promise to make the entire experience that much better. The early feedback from clients who have used these newer functions is off the charts.

4. Discussions

Social learning where users can provide feedback and ask questions within a course has grown exponentially over the last four or five years. In DigitalChalk, discussions are one of the most dynamic features we offer to encourage social learning. This includes artificial intelligence that helps identify the intention and tone of each user who starts a discussion and the ability to assign a moderator to pick up on more insightful posts for relevant topics. From there, DigitalChalk allows admins to generate reports for all discussions, leading to better results.

5. Content Fortress

We’ve created a software tool called Content Fortress that allows organizations to take the content that they’ve created and distribute that same content to anyone around the world regardless of the LMS platform they want to use — all while maintaining 100% control over the content they’ve created. No worrying about losing control over where that file goes, whether or not the content is providing value to clients, or where it’s being distributed and launched.

6. Video

There’s no denying that video has been at the heartbeat of learning for over a decade now. In fact, we haven’t seen many clients who aren’t using video as part of their delivery method. DigitalChalk embraces video learning from every possible angle to keep the learner engaged. This includes creating checkpoints throughout your course content and adding captions to account for different languages.

Every time we do something new, we will update that interface to be the latest and greatest version. It’s all about making things easier for our users and administrators.